Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Privacy Policy

This Privacy Policy governs the way Robinson Empire collects, uses, maintains, and discloses information collected from users (each, a "User") of the Robinson Empire website ("Site"). This privacy policy applies to the Site and all services offered by Robinson Empire.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our platform, you consent to the practices described in this policy.

Purpose

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our Site.

Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Types of personal information we collect:
• Name, email address, phone number, and mailing address
• Business registration details (for vendors and manufacturers)
• Payment and billing information
• Account credentials and preferences

Personal Identification Information

When a user visits our website, we may automatically receive technical information regarding the user's computer/device, which includes the user's IP address, operating system, time zone, browser type, and browser plug-in details, due to the communication protocol settings on the Internet.

During the user's stay on our website, we may also collect information about the pages viewed, the source from which the user arrived on the website, and the time spent on specific pages. All this information helps us analyze customers' needs and preferences, and thus helps us improve our service.

We use this information to:
• Improve website functionality and user experience
• Analyze traffic patterns and user behavior
• Enhance our marketing efforts
• Protect against fraud and unauthorized access

Non-personal Identification Information

Robinson Empire may collect and use Users' personal information for the following purposes:

• To process transactions and fulfill orders
• To verify vendor and manufacturer identities
• To facilitate communication between buyers and sellers
• To send periodic emails regarding orders, updates, or service information
• To respond to customer service requests and support needs
• To improve our website and services based on user feedback
• To run promotions, contests, surveys, or other Site features
• To protect against fraudulent, unauthorized, or illegal activity

How We Use Your Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights, property, or safety and that of our users
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

Information Sharing and Disclosure

Collection of all personal information under this privacy policy is accessible in electronic form on Robinson Empire devices and on the devices of its employees. It may be converted to physical form to carry out services necessary for operations.

Any personal information collected by Robinson Empire will be kept confidential and will be used/disclosed only in the way specified under the privacy policy.

To maintain smooth operations, we may retain and submit all such information to the appropriate authorities or to sellers who request access to such information. We will collect and retain your personally identifiable information only to the extent that it is necessary to fulfill our services to you. This may include improving website functionality, enhancing the user shopping experience, better website content, and identity verification.

Retention of Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Security

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We also use various tracking technologies including:
• Web beacons and pixel tags
• Analytics tools (Google Analytics)
• Advertising and remarketing services
• Social media widgets and buttons

Cookies and Tracking Technologies

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Third-Party Websites

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of the personal information we hold about you
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Request limitation on how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Us section.

Your Privacy Rights

Users can request deletion of information they share through Facebook by following these steps:

1. Go to your Facebook Account's Settings & Privacy. Click "Settings"
2. Look for "Apps and Websites" and you will see all of the apps and websites you linked with your Facebook
3. Search and click "Robinson Empire" in the search bar
4. Scroll and click "Remove"

Alternatively, you can contact us directly at privacy@robinsonempire.com to request deletion of your Facebook-connected data.

Congratulations! You have successfully removed your app activities.

Facebook Data Deletion Instructions

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us immediately so we can take appropriate action.

Children's Privacy

Robinson Empire may revise this privacy policy at any time by updating this page, with or without prior notice.

In case of any significant changes in the way Robinson Empire treats user personal information, users will be notified through email or a notice on their account.

However, it is your responsibility to check our privacy policy regularly to ensure that you agree with it. Your continued use of the website will be taken as your acceptance of any amendments that we make.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Changes to This Privacy Policy

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Email (Vendors): vendors@robinsonempire.com
Email (Manufacturers): manufacturers@robinsonempire.com

RE Call Agent: https://call.robinsonempire.com

Headquarters:
Florida USA

We are committed to resolving any privacy concerns you may have.